Refund & Returns Policy

At Alovay, customer satisfaction is our top priority. We stand by the craftsmanship of our water bottles, thermal casseroles, and kitchen containers with a 7-Day Replacement Policy.

1. 7-Day Replacement Eligibility

If your product arrives damaged or defective, you may request an instant free replacement within 7 days of delivery.

2. How to Request Replacement

1. Take a photo or video of the damaged item.
2. Email us at info@alovay.co.in or WhatsApp +91-95745 25088 with your order ID.
3. Our support team will arrange a free reverse pickup.